Returns & Right of Withdrawal
14-day right of withdrawal
You can cancel your purchase within 14 days of the day you receive the item, without giving a reason.
To cancel, tell us clearly before the 14 days run out — use the “Return an item” link in your order email, email hello@whatistruth.studio with your order number, or use the form below. Then send the item back within 14 days of telling us.
Condition
You may try the item on as you would in a shop. If it has been worn beyond that, washed, or damaged, we may reduce the refund to reflect the loss in value.
Return costs
You pay the cost of sending the item back, unless the item is faulty or wrong.
Please send the returns to:
What is truth AS, Råvarden 86, 5239 Rådal, Norway
Refunds
We refund the purchase price within 14 days of your cancellation, once we’ve received the item or proof that you’ve sent it. If the order is returned in full, we also refund the standard shipping cost. Refunds go to the payment method you used.
Faulty, misprinted or wrong items
Email hello@whatistruth.studio within a reasonable time with your order number and a photo. By default, we’ll ask you to return the item, with shipping covered by us. If a return isn’t needed, we’ll let you know. Then we’ll replace it or refund you, including shipping.
Cancellation form (optional)
You don’t need this form — the “Return an item” link or an email to us is enough. If you prefer a form, fill in and send this one:
To: What is truth AS, Råvarden 86, 5239 Rådal, Norway, hello@whatistruth.studio
I hereby give notice that I cancel my contract for the purchase of the following goods:
- Order number:
- Item(s):
- Ordered on / received on:
- Name:
- Address:
- Signature (only if sent on paper):
- Date: