Terms of Sale
Last updated: 7 November 2026
Who we are
What Is Truth? is a brand of What is truth AS, a Norwegian limited company.
- Company: What is truth AS
- Org. no.: 938 821 127
- Address: Råvarden 86, 5239 Rådal, Norway
- Email: hello@whatistruth.studio
These terms apply when you, as a consumer, buy from whatistruth.studio. Your rights under Norwegian consumer law (forbrukerkjøpsloven and angrerettloven) always apply, and nothing in these terms limits them.
Orders
Your order is binding once you have completed checkout and received an order confirmation by email. Please check the confirmation and contact us straight away if anything is wrong.
Made to order
Every piece is printed or embroidered for you after you order. This means less waste and no overstock, but it also means we can’t change or cancel an order once production has started (usually within 24 hours). Your right to return the item still applies — see Returns.
Prices and payment
Prices are shown at checkout in the selected currency and include VAT where applicable. Shipping costs are shown before you pay. We accept the payment methods shown at checkout. Card and wallet payments are processed securely by our payment providers; we never see or store your full card details.
Delivery
See Shipping for production and delivery times. Risk for the item passes to you when it is delivered.
Right of withdrawal (14 days)
You can cancel your purchase within 14 days of receiving the item, without giving a reason. See Returns for how.
Faulty items
If an item arrives misprinted, damaged or wrong, we will replace it or refund you at no cost. You can complain about defects for up to 2 years after delivery under Norwegian law. Contact us within a reasonable time after you notice the problem.
Liability
We are not liable for indirect losses, except where the law says otherwise.
Personal data
See our Privacy Policy.
Disputes
Contact us first — we want to make it right. If we can’t agree, you can contact the Norwegian Consumer Council (Forbrukerrådet) for mediation, and bring the case to the Consumer Disputes Commission (Forbrukerklageutvalget). Norwegian law applies.